SHIPPING

Shipping Spain
Standard Shipping Price: 4€
Delivery time: 2-5 working days from time of dispatch.

Shipping Europe
Standard Shipping Price: 7€
Delivery time rest of Europe: 5-9 working days from time of dispatch.

Shipping United States
Standard Shipping Price: 15€
Delivery time: 9-14 working days from time of dispatch.

Shipping Canada, Australia, New Zealand
Standard Shipping Price: 20€
Delivery time: 9-14 working days from time of dispatch.


Shipping
I use UPS for deliveries within Europe and FedEx for shipments to the US, so all delivery times are based on their estimated transit times. For international orders, we cannot guarantee the reliability of local postal services once the package reaches the destination country, so in some cases delivery may take longer than expected. Delivery time is calculated from the moment of dispatch, and all prints are shipped within 48 hours.

Tapestry
Tapestries are shipped from the US. Domestic orders are delivered via UPS, while international orders ship worldwide through FedEx. All tapestries are dispatched within 5–7 days. Our clients are responsible for taxes depending on the country of residence. Please contact FedEx for more information.

Pick up in person
If you live in Barcelona you are in luck! Come by my studio to collect your item without any shipping costs. Only available with a pre-arranged time slot.

Urgent order
If your order is urgent let me know. I will be happy to offer alternative shipping options for you, just drop me an email hello@evelintoledano.com

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Please note:
Outside SPAIN, the buyer is responsible for any import or customs fees that may apply.

PLEASE DOUBLE CHECK YOUR ADDRESS IS CORRECT BEFORE PLACING YOUR ORDER OR CONTACT US IMMEDIATELY IF YOU NOTICE IT'S INCORRECT. INCORRECT ADDRESSES CAN LEAD ITEMS TO BE HELD UP FOR MONTHS WHILST THE ORDER IS RETURNED BACK TO US AND WE CAN RESEND.

Payment Options
Visa (credit and debit cards),
MasterCard (credit and debit cards)
and PayPal

CONTACT
For more information or if you have questions, please contact me by e-mail at hello@evelintoledano.com

RETURN

At the moment I don’t except returns unless the item you purchased has arrived damaged.

If you receive a damaged item, please contact me at hello@evelintoledano.com with a couple of photos of the damage and your order number and I will do my best to sort it out as soon as I can.